Great Service, thanks to all the team at Lift Shop from the start to installation together with after service care, thanks Brad and Luke for providing an execellent service Brad and Luke. Leonie Ferguson
The lift is great , installation is great though the after hours and break downs are a lot to be desired .Especially when it happens the following day after a service and again 2 weeks later so frustrating .
Very pleased overall with the residential lift fitted recently from the initial contact at the Perth sales office thru to the actual install. The contacts and info supplied by the various staff and the external builder kept us well informed. The installers were great -tidy, efficient and kept everything clean.Well done to all involved and LS recommend.
I have had my lift serviced performed by various technicians over the years, I would say Jack C is by far the best! He did his job diligently and has a very easy- going personality. I would not hesitate to recommend him!
I always know I’m going to get a solid friendly service when Josh arrives. Josh is extremely knowledgeable and has been one of the most helpful techs at Liftshop. He clearly communicates and educates me on any repairs needed and has been the one to resolve issues when other techs have been stumped. Thanks Josh!
Danielle has provided extremely prompt and friendly service from the outset. Having one point of contact who knows the history of your lift is a great system, far more personalised and time efficient than previous experiences at our old apartment. Their technicians are thorough and professional.
Nothing but problems with this company. 4 weeks after commissioning and still ongoing problems with our lift. They don’t have all the parts, it keeps getting stuck, they don’t give us the correct key to open the control panel, actually don’t give us the key at all! So when the lift breaks down which has been continually, we have absolutely no way to fix it! scheduling issues, no one knows what’s going on. Truly amateur and I wouldn’t recommend this company - this lift has caused us nothing but loads of stress and issues. If you want a good quality lift that is reliable, don’t buy from here.
Josh was the technician and was fantastic. He immediately spotted the problem ( within about 1minute) and was extremely efficient in performing the maintenance. In addition to that, he was extremely personable and I would be more than happy to have him maintain the lift on an ongoing basis.I would also like to congratulate Liftshop on their customer service and by combining the problem solution with the ongoing maintenance they saved me over $300!In this day and age it is great to deal with an ethical and well run company that puts a priority on customer service. Thanks
Just had our lift hand over at our home in the Northern Beaches with Jack C.He was also responsible for the install and I am thrilled with how smoothly the whole process has been. Jack C was a pleasure to have around and I would highly recommend this service to anyone thinking of installing a lift into their new build.
Danielle went above and beyond in securing an earlier installation date for me. She listened and understood my stress of wanting it done earlier. The whole booking and confirmation process took over a week and Danielle followed it right through and updated me as she promised she would. I am so impressed with her superior customer service and work ethics and equally amazed that there is still someone out there who really cares for her work and her customers.Danielle is truly a great asset to Lift Shop!I ordered the lift through Liam after visiting the showroom as he has given me peace of mind, and displayed professionalism through addressing my questions patiently and clearly plus replying emails promptly.My lift installation is scheduled for next week, and I look forward to it.Highly recommended Lift Shop for its high calibre and outstanding staff members, and quality lift!
Jack C headed out to our childcare service for some maintanence ! He was so polite and funny with the staff and communicated well with us all about his fixtures and maintenance ! Thanks heaps JC 5 stars !!
I just had Jack C from lift shop at our house doing an outstanding job.Excellent service, amazing attitude, and he also explained really well, and in a form I could understand, some questions and doubts I had.
We had a lift installed by the lift shop. Had 2 guys travel down from Sydney to Eden. They done a very professional job, as the carpenter they were very easy to deal with, nothing was a drama and the boys loved a laugh.
My lift stopped working so I called the lift shop for assistance. Josh talked me through how to get it working again. He was very articulate in giving instructions and it was working again in no time. Thanks Josh!
Since my husband had knee problem and we decided not move to a partment, then add a home lift will be a best option.That is not difficult to choice a right company after I spend half day search from internet, majority Google reviews told me that Lift shop is the best compeny compair with quality service and prices.At past time, we had best servies from Lift Shop staffs, they are.sales and design Liam, contraction manage David,office organiser Kylie, install engineer Chris and Italy manufacturer done such beautiful product.Now, my husband and I are so happy to using the lift everyday though 3 levels and enjoy our easily and better life.Thanks, Lift shop and all kindly and smart stuffs.Joanna shi
Many thanks to Lift Shop Brisbane. In particular thanks toTrent and Joel who installed the lift as it works flawlessly. They were polite, friendly and professional throughout the process. We also wanted to thank Mat who completed the commissioning and handover. His explanations and demonstrations of how the lift works ( and its safety features) were clear and easy to understand. Finally, thanks to Darren, who as our contact person kept us up to date in regards to site preparations. An excellent team effort. The Q1 lift works well and looks great in our home.
Ian Coutts is a pleasure to deal with. He has an exceptional customer focus and warmth. Not only did he deliver for us, he also went that extra mile which exceeded our customer expectations. He always maintains high quality relationships with customers and has been at absolute pleasure dealing with Ian as well as the Lift Shop. 🙂
Hi Champions - Danielle is the best. Not only competent and helpful but knowledgeable and dynamic problem solving. Where others fear to tread and cause customer grief Danielle excels at finding the solution.Well done dynamic Danielle bouquets to you for all your appreciated problem solving help. You're the best.
I am so pleased our OT directed us towards The Lift Shop. From the first phone call with Ian of their Melbourne office I knew we had found the place we wanted to purchase our internal lift from. We were invited into the showroom and had the chance to see the lift in operation and my wife tried same. Ian once again was excellent in his knowledge and engagement during this process. Ian was extremely patient with us during the purchasing process while we worked through the NDIS application for the lift. I can not thank Ian enough for his patience and most professional and friendly held and advice.
The Lift Shop installed a lift at one of Versatile Homes Custom homes on the Central Coast! Its is an amazing full glass lift!The installers Dillion M and Andrew did an awesome job of the install! Myself and the customer are very very happy!! Thank you
Fantastic company! efficient process to get the lift operational.Excellent customer service from Brett!!He helped clarify many questions I had regarding the operations, went above and beyond to help us out.Definitely recommend to other moving forward.
Lift Shop - DanielleWe have engaged Lift Shop to supply and install a lift at a site and Danielle has provided exceptional customer service from start to finish, would highly recommend Danielle. 5 StarsThanks again Danielle
Jack C. Was great to deal with on site and I would highly recommend Liftshop in future. They delivered a great product!Danielle G. Was also really good to work with and a clear communicator on the office side.
Working on a job site, working alongside Andrew C, conducted himself in the most professional way. Very easy to talk to, communicated extremely well. Great work, great service, would recommend to everyone. 👍🏼👍🏼👍🏼
We are very happy with the lift installed by your professional techniciansLuke - Kris - Troy - Blake - Cameron who were very professional - always arrived on time - very clean - tidy and polite- We have no hesitation in recommending the Lift Company and also for the help and advice by your Sales Person Simon who looked after us when we commenced looking for a lift suitable for our house and always kept in touch.Tear family - Floreat WA
Easy to deal with, reliable and no fuss. Dylan M was absolutely fantastic, super reliable and great to deal with. The quality of Dylan’s work was outstanding and our customer experience was also super. Would highly recommend Lift Shop and Dylan. You guys will definitely get our business again.
We had a longstanding issue with the initial absence of, and then inadequacy of, an external metal tank cover. This important plant, whilst under cover, was fully exposed and subject to a dusty, windy, external corridor. A tank cover was purchased. It was, however surplus kit and not equal to the dimensions of the base - permitting foliage and dust to penetrate the plant instrumentation. It was not fit for purpose. Under pandemic conditions the matter took some time to resolve. Alternative options were proposed, but did not seem suitable. The offer of a credit for the tank cover was proposed and rejected. JohnC came on the scene. He scoped the size and other modifications that were necessary on the actual cover to ensure it was adequately weather and damage proof and fit for purpose. The cover was eventually rectified and fitted perfectly. The ultimate solution. Thank you JohnC for a first class job, through which Liftshop’s reputation was indeed fully restored. Colin Mitchell.
Great quality of work from Pedro and Anthony. Very professional attitude and always made sure we were happy with the job every step of the way , would definitely recommend them if your looking for the best in the business.
Again, thank you John W and Calvin S for your support today. As always, John gets it sorted out and makes it looks so easy and he spares no effort to ensure that he’s covered all potential matters. And of course Thank you Lift Shop for your prompt action and quick turnaround on my service call. Wish you guys all the best.
Josh attended our home to repair our emergency lift phone he was professional courteous and solved a vey complex issue and all of his efforts were greatly appreciatedHe is a credit to Lift ShopDavid Pitchford2/5 RiponnGrove Brighton
John W has been our lift technician for quite sometime and this far we’ve had professionalism, on time service every time and he is always willing to help with any matters.Great lift company!Highly recommend
Mark Jeanes has been our lift technician for quite sometime and this far we’ve had professionalism, on time service every time and he is always willing to help with any matters.Great lift company!Highly recommend
Great experience with the team at Lift shop installing a new lift at our Cronulla job. Very Efficient service from their installer Grant and great communication throughout the whole job from Eleanore. Will definitely be using again for our next lift project.MattHYLINE BUILDING PTY LTD
I had a scheduled lift service done today at my home by Daniel L.He was punctual, very professional, polite ,knowledgeable and took his work very seriously.Such a pleasure to deal with.Thank you Daniel.
Thanks to all the team from sales to completion. A special mention of Luke for his meticulous attention to detail and consideration of our home. We can't speak highly enough of his attitude overall. Also our appreciation to Darren for his help and keeping us informed.Norm and Val
Josh today serviced my lift shop lift. Josh previously performed the servicing and like last visit was on time. clearly explain a couple of minor question i had about the lift. Answered my questions with a courteous response. See you next service Josh.
My wife and I are extremely happy with the service provided by Liftshop from early 2021 when we first enquired about a lift. Service today (21/02/22) was no exception. Service technician John W. arrived exactly on time, was highly competent, and had an appealing sense of humour. He quickly fixed the problem, and a couple of minor cosmetic issues and we cannot recommend him highly enough. Liftshop is a great company to deal with. - Tim & Lois Hunter
Just a quick note to advise that Troy and Ben our lift installers have been fabulous, really appreciate their hard work and diligence, not an easy job due to the lift being installed on the exterior of our property, well done to them both, kindest regards Kerry Carroll.
I have just had a great experience with the Lift Shop. We are building a new home and did the due diligence to find a lift. Went to three companies for quotes and the Lift Shop was the one for us! Great showroom and price (not the lowest but quality for the price), Simon took the time to explain everything in detail, show me the many options available and managed the process efficiently. This week we went over everything just before the lift is built/delivered - Simon showed me some new (no extra cost) options and to double check I was happy with all my choices. Paperwork arrived via email that afternoon along with some surprise photos of what my new lift will look like - excellent service!
Had JohnW come to service our lift today. John was so punctual, arrived right on time (to the minute). Such a lovely man, did a great job and I hardly knew he was in the house. He was more than happy to answer any questions and double checked I knew how everything works. Would highly recommend the Liftshop, have never had any problems with our lift.
We were recommended the Lift Shop by friends who had also used them and they did not disappoint.We are very happy with all the instillation and the boys were clean, punctual knowledgeable and extremely polite.We cannot recommend the Lift Company too highly
The serviceman (John W) who attended today was very professional and prompt .He was very thorough in checking all the parts of our lift to make sure it worked smoothly .This gives us confidence to use the lift regularly knowing it’s well serviced .J and M van Liempd
Simon came and gave us a quote on a Q1 lift for our home we found Simon very informative and helpful in finding a suitable locating and answering all our queries.Simon was very prompt and easy to work with.John and Vicki Sherwood
The service I received from Nathan in sales and Matt the installer was exceptional.Matt was awesome to work with and nothing was too much trouble.He took the extra time to consult with my builder and myself to ensure it was completed correctly the first time.They both are a credit to the Lift shop.
We have always had our wonderful lift serviced by Josh - once again, he has carried out the work meticulously - its great to be confident that our lift will continue to function flawlessly until next year when we will once again ask for Josh to carry out the work.
I’ve had the pleasure of having Jack P and Kay service / repair my lift. They have done an amazing job. Liftshop’s product continues to amaze me with how well it run after many years of service. Liftshop are a very professional company that I highly recommend.
My partner and I are stunned by how good the liftshop quality is. I highly recommend to everyone out there, it is a game-changer! Jack P. the technician was professional and tidy throughout the whole install.
Josh was great, he came out to service our lift and went through a few safety procedures with us again as we’d forgotten them. Thanks Josh, hopefully we won’t need to use the procedures you taught us but at least now we are comfortable 👍🏻
Danielle showed a lot of professional and understanding attitude during our call and did a great job in organizing urgent service as I just had a back operation and needed the lift to get me to the third level.I was also impressed with the service and understanding Daniel the serviceman showed while on site, I commend both young people.I have been a customer of Lift Shop for 15 years and today I felt proud that I made the right decision in dealing with them.
The Lift Shop Sydney provided excellent customer service and quick response time with queries. A shout out to one of the workers, Jake, who had a friendly personality and I found to be quite knowledgeable.
Thank you to the Lift Shop for their excellent service in fixing our lift today. To JohnW a sincere thankyou, So quick and prompt. Our lift is so important to us at the moment with a hip replacement problem and is now working perfectly, we accidentally dropped a piece of metal down the lift shaft and it stopped working. Thanks Lift Shop, We highly recommend you.A Walls.
We just have our first service, JohnW is the technician, he is professional and responsible. Other than the actual regular maintenance, he taught us many precautionary knowledge and tips about using and maintenance of the lift. He came on time and attended to detail, like he cleaned up the lift shaft dust. For all, John is professional, efficient and helpful, highly recommended.
Choosing the right lift for my situation has been a satisfactory and pleasant experience with Liftshop, with Liam being informative and responsive during the initial stage. During the next stage of onsite preparation, Darren was always available to answer questions and to explain details. During the final stage, the lift installation was carried out extremely competently by Adrian, who was very experienced, meticulous, focussed and caring.During the whole process, it was discovered that the available instructions and drawings were lacking in various places. These need to be improved.Also, some of the parts were damaged in transit and need to be replaced.Overall, I am very happy with the outcome and look forward to many years of trouble-free use of my Q1 lift, and also reliable after-sales service.
We have been working with Simon in Perth to finalise the details of the lift we are purchasing. He has gone out of his way to support and assist us which we really have appreciated given we live in Yallingup, 3 hours from Perth. We really can't fault the service.
At a very stressful time which was capped off with the lift stopping, John was a lifesaver on the other end of the phone. He calmly and concisely talked me through the steps to get the lift working again. Within a few minutes the lift was working again. I would highly recommend John and the team at The Lift Shop
LIFT SHOPWhat great service if you know nothing about lifts and want to know what you are getting these are the people to go to, Simon Dowding is great at his job he takes the time to explain everything and is very helpful in all the questions you ask , the price is very reasonable with a great product! and not blown out to crazy prices $$$$$ as far as I am concerned you get what you pay for with this company, and no B S !!!!!! keep up the great service VERY HAPPY
Jack C and Basil have been installing ourLift. From the first day to the last they have been a joy to have around.Not only that they always practised Covid safe practises to ensure our family was always safe.If you are reading this Jack Cand Basil- Thankyou for the outstanding, quality workmanship-we will miss having you around:)
Great installation very happy and three years on had a problem the lift would not operate, I the rang Simon in Perth and with his advice was able to reset the lift ( I had knocked to stop button while loading things in) so all good.Kind regards Brian
Just had the lift alarm go off in the house we have just moved into. Had to happen Christmas eve. Josh H was on the phone and talked us through. All good now. Really appreciate the prompt professional help.RegardsTim Fitzgerald
Arno ,Thomas and John did an excellent job at installing our lift .They were very professional and went out of there way to get the lift installed on time.The site was always left tidy and clean.Great Work guys.
The lift they supplied has met all our requirements. The Lift Shop has been good to deal with and at the end of the phone when we have had minor queries. I recommend the follow up program. We have no safety concerns as a result. Good product, well delivered.
Had the best Lift service from Joel and Todd . Well presented , very thorough , lovely well mannered gentleman , who were on time and cleaned up after themselves and explained what was done and what was needed. Well done 🙂 5 star service from these two young men
John Waltrich serviced our elevator and was very efficient in doing so, and completed his work in a timely manner. Importantly, he replaced 2 batteries which were almost completely flat. He was very knowledgeable and reassured us about a small issue with the elevator which he said would get better over time. He also advised that the SIM card had expired, and I quickly purchased a new one. He also showed me how to insert the new SIM. Overall, I would have no hesitation in referring John Waltrich, a delightful and highy professional technician.Alan Lewis
On Monday 13 December 2021 I phoned Liftshop because my lift had stopped working .I was advised that a technician would contact me.Josh returned my call promptly .He clearly and courteously talked me through the steps to get my lift operating again.Excellent customer service!Margaret, Surrey Hills.
Luke and Ben were so nice . They said they would be there at a certain time each morning and they were . They were very professional. I could not have two nicer boys in my house . Thanks for the great job Ben and Luke
I just want to pass this on.Over a number of years, Josh has been servicing our two(2) lifts. During these times we have enjoyed his capable and assertive service levels. He genuinely shares any information that may be going on with our lifts. We have found Josh to be loyal to his role and ensure that his client is happy when he leaves.
I didn't get the return phone calls I expected until Sam returned my 3rd call and set about assisting me and connecting me with a technician John. John was very helpful, recognised the issue, and in 5 minutes the lift was back operating for a very relieved neighbour. Thanks guys!
Well, after a few early morning starts for us this week the team from The Lift Shop in Brisbane was able to gradually put the Lift in place and then it was ready to go.We were amazed at how punctual, courteous, tidy and professional the whole team was and how well they all worked together.We now have a piece of equipment that will increase our independence, quality of life and greatly minimise the safety concerns we had with our mobility issues using the 2 flights to get upstairs and to also carry groceries, laundry and other items at the same time.Throughout the whole process from first discussions with Jarrik in Sales, Sam and Darren in Admin, Joachim Site Manager and then Arno and Todd who put it together piece by piece and Matt who tested it and commissioned it has been a worry-free experience with everyone taking the time to answer questions and to repeat the instructions as needed.We are happy to recommend The Lift Shop to anyone else that has Medical/Mobility issues or just plain access problems.
Josh Hawkins was our friendly lift technician on the day of our service. He arrived on time and conducted the service in a professional and efficient manner. We highly recommend Josh for everyone’s lift service needs.
The crew at The Lift Shop were very professional through the whole process of purchasing and installing our lift. They managed the materials and the works onsite, on time, and were very professional in doing so even through the very trying COVID-19 restrictions. Ben and Joachim were very thorough in the commissioning of the lift and made it very easy to understand. I would recommend them to anyone looking to purchase a lift for their property. Can't be any happier with the end product. Thanks Lift Shop.
We have worked with The Lift Shop over the last few months to have a Q1 lift installed in our elderly parent's home. Our experience with them leads us to recommend them very highly for their timely communication, practical assistance with lift choice, first rate quality components and professional installation. This particular lift install was several hours drive North of The Lift Shop's base in Brisbane, and during the difficult Covid times. In particular we compliment Jarrick for his timely and informative support and both Trent and Joel who installed the lift. Elderly people need the kind and patient help offered by Trent and Joel, who went out of their way to ensure our parents felt comfortable and confident in using their lift. A great job all round. We recommend the Lift Shop highly.
Had a great service with John W today, who would have thought someone repairing and maintaining lifts could be so happy! Good on ya John! Continue enjoying what you do because you've definitely put a smile on my face for the day!
First service and check on oil leak was carried out by Len and John.We were most impressed by their on time arrival and work ethic. Very thorough attention to detail, and gave us details of work carried out .Very satisfied by their cleanliness and hassle free visitCraig & Pauline
The customers service provided by Jay, Matthew and Paul was exceptional. I can't recommend these guys enough. The installation was quick and simple. The expertise and information provided by Jay throughout the process was astonishing. Lift shop are great to deal with and I would highly recommend them.
It was good to catch up with Luke and Troy when they came to do our regular service today. They always do an excellent job in a very friendly manner. Although we had a few teething troubles when our lift was installed in November last year, they were quickly and efficiently dealt with by the Lift-Shop team. Overall we have been very impressed with their professionalism and would have no hesitation in recommending Lift Shop.
Great range of lift options available for any home or office. They have working lifts to experience and see the working components. So many options available to dress up or down your lift to suit your needs. The guys know their stuff and the quality is excellent
I called the company early in the week and John came out on Thursday morning on time and fixed the issues I had been having with our lift. He was very thorough and explained what may be happening and what I could do in the future if the lift was not working properly. John provided excellent customer service. Loretta at Barry Plant.
Yesterday we had the final handover our domestic lift from LiftShop. The whole process from sale, installation and handover was very professional and seamless.The handover in particular was terrific as John went through all the safety features of the lift, ensuring my wife felt very comfortable with the usage, as she was very fearful of being trapped and not knowing what to do. John took it on board and went through each scenario and instructed us how to deal with each one. It was very appreciated.
These days it's hard to find great quality products, complimented by outstanding service- I found both at the Lift Shop!If you need a lift and are looking for somebody you can trust, contact Jarrik at Lift Shop Brisbane today.
The question is, would we recommend The Lift Shop?We most definitely would.Our house is in Qld and has front and rear exposed staircases of 18 steps each. They are a challenge for my 85 year old mother, especially when it rains and they are a challenge for my wife and I with the grocery bags, especially when it rains.We had looked at many options and decided to visit The Lift Shop in Eagle Farm Brisbane.Jarrik explained our options to us and helped us decide on the larger Q1 lift.It is big enough for a person in a compact wheelchair and a support person if needed in the future.We were able to see and use an installed Q1 and other lifts at The lift Shop.Jarrik helped us to find a great contractor to do pre install building works including plumbing and electricals that needed relocated.He also kept in touch to make sure we knew what was happening and when.All the contractors involved were always on time, friendly, considerate, tidy and clean.The lift is exactly what we needed, it is easy for Mum to use and it is more useful than we had imagined.You drive into the garage, grab the groceries, get in the lift and its a few steps to the kitchen, or less for Mum to her room, and you stay dry.Mum goes down, gets on her electric scooter and off she goes.It has given Mum more independence because she doesn't have to deal with the stairs at the beginning and end of every outing.You stay warm and dry when you go downstairs to get an armful of fire wood.The addition of the lift has changed many things in all of our lives that could sometimes be challenging and it has added to the overall value on our house.All aspects of the Lift install from the initial contact to the signing off when installed were straightforward thanks to all the staff and contractors from The lift Shop.I really liked the fact that Jarrik was the first person we spoke to, he stayed in touch all the way through and he was the last person to contact us when he called to make sure we were 100% happy.We are 100% happy. Thank you The Lift Shop. Thank you Jarrik.
We had Lift Shop Perth install a lift into our new home build. It is a significant investment in future proofing our new home one that was made easier with all involved knowing and doing their jobs. Simon in sales, Mark in administration & logistics. Vinnie & Blake with no fuss installing the unit & Darren test commission & site management. Many thanks.
Our dealings with everyone at The Lift Shop was a very good experience. Even with the difficulties of getting stock into Australia due to Covid, we were continually kept up to date and the time frame given was quite accurate from the start. Jarrik Stoker was particularly helpful, helping us with the various paperwork and advising on what needed to be done before installation. The two installers, Trent & Joel, were very considerate and kind to my mum and dad whilst fitting their lift, and their workmanship was both professional and of a high quality. We would highly recommend anyone considering installing a lift in their premises to deal with this company.
I have been amazed at the professionalism and friendliness of all the staff with whom I have had contact.Vinnie, Blake, Darren, Kris have all been a pleasure to have in my house. Thankyou so much.Sales and Admin - Simon Dowding and Mark Johnson extremely helpful.
Needed a vertical lift solution for my ageing mother and the options available on the QLD market were many.Lift Shop caught my eye from the outset, as they had over 700 Google Reviews Nationally from selling only 3 Products.Definitely the leaders in Residential lifts with UK and Italian-made products, no cheap imitations, just quality product!Awesome showroom, with actual working lifts.Big thanks to Jarrik, he made our decision easy and we could not be happier!
Matt provided late night emergency telephone support when our lift went out of action. He was patient and supportive and worked remotely to diagnose and repair our problem. Matt was confident and well trained and easy to deal with, being prepared to take the time to work through a problem to get a good result.
Thank you Simon for introducing us to our amazing lift and also suggesting Andy from Andy Pollard Homes to install lift and do extensive renovations.A special thank you to Darren, Luke. Ben and Lennie for such a great job done. You were all so professional and responded to any concerns we had immediately, such a great team.
We have been extremely happy with the service we have received from the staff at Lift Shop. A big thank you to Matt and Joel for servicing our lift today. Matt has serviced our lift a few times now, and he is always on time, professional and lovely to deal with- he is a credit to your company.
We had a Q1 installed approximately 12 months ago. The installation went extremely well, the technician’s onsite commented that it was one of the easiest installs that they had done. Tiffany was extremely helpful when we ordered the lift. Eleonore, has always been helpful with bookings etc and from the admin side of things excellent. We had a hiccup with the lift early after installation, however when we placed a service call the technicians arrive within 20mins and sorted out the issue. Matt one of the technicians, I cannot say enough about him, he was here for the install, commissioning of the lift, for the hiccup and just of late for the servicing. All team member that we have encountered have been very friendly and professional.
I operate a property development company and i have had the pleasure of dealing with Simon Dowding from Lift Shop(Perth) with our various apartment developments. Simon and the whole team at the Lift Shop have always delivered on their commitment to provide us with the most reliable and professional service possible and to offer a top quality product when it comes to lifts for our projects. Put your trust in them and you wont be disappointed.
I recently had lift installed into my home by the lift shop in Perth. initially I spoke to Simon about costs a installation his advice was extremely helpful on accessories available and setup preparation plus installation time frame.When it came to installation the lift came in a box and installers were very thorough and tidy.Installing this lift not only makes it easy for me and guests to ascend to second floor but also adds great resale value to the property.One very happy customer.
We would like to thank WA Liftshop for their professionalism and installation of their product. Simon Dowding, with all of his advice with the many options that were available. Would like to thank Ben for his advice and help in getting the site ready to specifications. The installation team of Vince and Cameron, worked great as a team, and there were never any problems
I’ve worked with Simon at Lift Shop Perth on a number of projects, Simon is always professional, knowledgeable and courteous with everyone he deals with. If you are looking at installing a lift then Simon at Lift Shop Perth should be your first port of call!
Overall i had a very good experience with The Liftshop and would personally recommend them. On time, on budget very professional.Simon the salesman was patient to all my questions being an owner builder putting in a lift for the first time. He returned my calls promptly and was very thorough. During the install Vinny discovered a problem with some measurements and after some calls to head office they accepted the error was that of a previous Liftshop employee. The problem was resolved at Liftshop cost. Vinny was an excellent tradesman to deal with - especially having to put up with an owner builder wanting to know this and that as to how it all worked during install.Follow up staff where also very quick to help resolve a few teeething problems due to the very windy location of an opening door. The lift has been in 18 months now and working well.
The Lift Shop showroom is well equiped with a wide range of working lifts to experience & choose from. Simon Dowding's product knowledge is excellent. He is very professional & friendly & always returns my calls promptly. The product quality is excellent & the pricing is very competitive too. Lift Shop is a reputable company to conduct business with.
I was pleasantly surprised to have all of my questions answered by Ben and advised of the perfect lift for the project. The advice I received was integral when presented to my client and proved a strong point of difference.Thank you Ben
Have been dealing with Simon Dowding for several years now and is very knowledgeable, very professional and well mannered to deal with. Having seen this first hand when meeting up with clients together and finding best solutions for positioning of lifts in existing homes.He is very efficient in what he does and providing drawings and specifications to us to enable us to return prompt pricing to clients on the building scope of works.Would recommend any clients to Simon at the Lift Shop in Perth.
Darren and Ben installed the lift at our home in Darwin and did an excellent job. They are both very decent chaps, utterly professional and technically skillful. Both welcome to say Hello whenever in Darwin.
The Lift Shop Brisbane recently supplied us with a lift for our new home. The process from start to finish was professional and efficient. In particular the installers (Matt and Michael) were excellent. This was our first home elevator and we needed some “hand holding” in terms of operation and the fail safe aspects of the lift. Matt had an excellent manner and patiently answered our questions and demonstrated its operation at length in a way that put us at ease. We can recommend the company and in particular these two young men - both a credit to the Lift Shop.
We can highly recommend the staff of Lift Shop after they sourced and replaced a scratched panel on our lift door, recently.All was performed in a polite and professional manner, by Arno, Thomas, Jayde and Michael. We thank them all for their effort in resolving our problem.
We have just purchased a property with a lift and I spoke with Sean in the call centre and Matt completed our service. They both were professional, friendly, genuine and prompt; great ambassadors for this company!
Matt the technician arrived punctually and was great to deal with. He provided us with re-assurance that we would never be locked in a lift as he explained to us operational responses by us and ability to contact Lift Shop base 24 hrs to ensure peace of mind. The lift is new but he sure spent a lot of time doing his required maintanence on it. Good on you Matt you are one of the best we have dealt with.
I would like to take this opportunity to thank Matt Hopkins for first of all calling me back promptly and for willingly and patiently walking me through many multiple steps including trying alternative options to get my apartment lift operational instead of having to be inconvenienced and wait until next week. Matt was friendly, encouraging and professional and got the job done - all with a smile!
Great product. Great service. Great staff. An absolute delight to deal with this company. From selection, order, installation and service. The whole team is to be commended. The lift in our new house is the best investment we could have made. Highly recommend.