Danielle went above and beyond in securing an earlier installation date for me. She listened and understood my stress of wanting it done earlier. The whole booking and confirmation process took over a week and Danielle followed it right through and updated me as she promised she would. I am so impressed with her superior customer service and work ethics and equally amazed that there is still someone out there who really cares for her work and her customers.Danielle is truly a great asset to Lift Shop!I ordered the lift through Liam after visiting the showroom as he has given me peace of mind, and displayed professionalism through addressing my questions patiently and clearly plus replying emails promptly.My lift installation is scheduled for next week, and I look forward to it.Highly recommended Lift Shop for its high calibre and outstanding staff members, and quality lift!24/9 Luke and Anthony came to service my lift less than a month after the commissioning. They are great and very detailed and I feel more assured after the servicing, though I would much prefer that it is done around six months after the commissioning.2/5/2024 Horace is friendly and polite. He spent a good amount of time checking this and that. It really gives me peace of mind knowing that the lift is safe and reliable to use. Thanks Horace!
Jack serviced our lift today - very happy with the service. He arrived on time and carried out the service efficiently. Work site was left in spotless condition.
Kris has been to service our lift on several occasions and we are always very happy with his outstanding professional service. At the same time he is extremely warm and friendly and goes out of his way to support the clients. Thanks again Kris.
I was nervous about getting a lift installed, but dealing with the Lift Shop in Brisbane was seamless. Everyone we dealt with in this company couldn’t have been more helpful. Jarack from sales, the delivery guys, Joel and Tasman, Charlie from installations who did her best to fit in with our scheduling requirements, and a very special shout out to Boaz who installed our lift. He did a great job. His attention to detail was second to none. Thankyou! Even the after sales service has been fantastic. We reported a very minor non urgent issue with our lift, and the very next day someone (I’m sorry, I can’t remember his name) was out to look at it! Could not be happier with the product and the service we have received from The Lift Shop! If only all companies treated their clients as well as this company does! 5 stars +
I received excellent customer service and after installation, the safety and mechanical checks instilled great confidence. Kris Lynn conducted a routine service of our Lift two weeks after installation and took the time to ensure every aspect of our lift was in perfect working order and that we understood the operating procedures. We highly recommend this company.
Horace was very fast to resolve the immediate issue we had with our lift, and went above and beyond by identifying another issue that was likely to cause issues in the near future.He was also very friendly and pleasant to deal with.
Kristan our service tech was fantastic. Solved a difficult troubleshooting issue with our lift and was a pleasure to deal with. Definitely recommend him for others. Thanks Kristan!
Liftshop were very responsive and Josh came and rectified the issue quickly and efficiently for our new lift. He gave me a thorough overview of the lift and was very pleasant to deal with.
John Waltrich is my version of an excellent service technician. He attended on time, went about his business quietly and with respect to the business environment. John was courteous and helpful, to the point where he took time to explain the cause and cure for the fault. He had the tools and equipment to diagnose the problem so there was an immediate remedy.Five stars
Jack arrived as planned and was pleasant, efficient and thorough in servicing the lift. He clearly explained what had been done and was a pleasure to deal with.
I want to thank Jack for his fast and efficient service of our lift. He was very pleasant to deal with, and would be great to see him next service, great job👍
Kristian attended for our service promptly and attended to our issue. He was professional and knowledgeable and fixed the problem without any fuss. Highly recommended!
John W. attended today for a regular service on our elevator.It pleases me to say that he exhibited a high level of professionalism, was punctual, personable, informative and diligent.
Lift shop Melbourne ,we had Kristian to our house to install some missing parts which he has completed with excellent workmanship, would have him back any time Thankyou for arriving on time
Kristian provided exceptional service during his visit. He's courteous , professional and offered valuable maintenance tips. Highly recommend Kristian for service support.
Our service technician John W was very helpful. John was on time, efficient, assisted us with our phone sim and went through the emergency procedures. Very pleased with the service.
Had our Lift Shop 6 month service recently The technician was Horace. Brilliant work and all round good guy. Good commicator. Explained things about our lift that I had not been told before. Come again Horace.
We’ve had Kris come to service the lift in our family home annually for years now and wouldn’t have anyone else do the job! Not only is he professional and proficient, he cleans up like he’d never been there!His friendly nature and great sense of humour makes it a pleasure to have him over each year.Thanks for all the great work, until next year!
Kris installed the lift at my parents house we found Kris to be a extremely hard working and reliable contractor he was also very courteous and helpful with an questions my parents had regarding the new lift 10/10 thanks Kris amazing work
The Liftshop team have been amazing to deal with all over these years but in particular Kris who services our lift and has always been on time, very knowledgeable and a pleasure to deal with. Thanks Kris we appreciate all your help!
Kris Lynn has been our Lift Shop maintenance and service technician for around six years. We could not ask for anyone better. Kris is highly personable and reliable and it's always a pleasure to have him in our house. His technical knowledge and skills, and his unrelenting attention to detail in his servicing give us 100 per cent confidence in him, and the day to day operation of our lift. We highly recommend him.
Exceptional service from enquiry through to handover after installation.Kris and his team @ Lift Shop kept us informed and clearly explained all aspects of our lift and we are incredibly impressed + thankful for their service.The quality of our lift has exceeded our expectations and we are most pleased we proceeded with the quote out of each company we spoke with.We are based in Regional WA (900+km round trip to Perth) and their service to our town was above and beyond!
My experience with Kris from liftshop has been great. He was extremely attentive and always managed to fix whatever was the issue.The after sale experience is something that we value. A lot of companies after selling something expensive may not take care or pride in providing this experience but with Kris on board (a real asset for Liftshop), it has been a wonderful experience.
I found Kris and his team to be professional and very friendly. They do exactly what they say they will do with no cutting corners. Very happy with these guys, thank you to the team at the lift shop.
I would like to commend Jack (the Service Technician) for his prompt and courteous attention to the job.He's a "happy chappy" and obviously enjoys his work.
Look no further for all your lift needs in Perth. Kris was a really good bloke, great service technician, knew his stuff and super friendly. Got my lift sorted out in next to no time!!
Josh is an absolute superstar ! Josh has helped me on more than occassion and is reliable knowledgeable and very friendly! He is quick to trouble shoot the issue and offers clear, easy to follow advice on how to rectify the problem if needed in the future. He often services our lifts and is always professional and polite! Thanks for all your help!
James and John were most helpful. They explained in detail how to exit the lift if it stopped. They were very professional and a great credit to your company.I would also like to thank The lady who answered the phone when my wife rang to say she was stuck in the lift. She was extremely helpful and kind and said she was happy to stay on the line until my daughter arrived. We would certainly recommend your company to anyone Contemplating getting a lift.
John W a very nice person.Thank you so much John of Lift service for excellent and fantastic service, right on time and very checked everything so much appreciated for your excellent work.Regards,JoeyJoey Aldana
Had Josh do a walk thru for some over phone support today, he was great explained our fault, what caused it and how to avoid it in future.Fixed our issue in no time cheers Josh!
I was so thrilled wirh the service that I received from Josh today !!!! We had just installed a new lift but we never really knew how to operate it properly or what to do in case of emergency . Josh spent a lot of time with us today and now I feel so confidant with our new lift . I am so grateful that Josh outlined everything for us step by step .Thankyou so much Josh.
We are and have always been impressed with Kris's knowledge and expertise. He installed our lift and does the servicing on it and we are tremendously happy with his work. He is always punctual, is a great communicator and an absolute perfectionist about his work.
I would like to thank Kris for taking my call on a Sunday morning. He is very knowledgeable and explains the process in terms a novice like me understands.He is professional and polite. Thanks Kris!5 stars
Jay did a great job sharing his experience on a fix with Josh which we are both grateful for. The techs seem to all help each other with different issues that can arise which is valuable and helps the clients.
It was an absolute pleasure dealing with Brad in regard to our lift hand over. He was such a professional and explained all we needed to know in such a clear and precise manner!Always had a smile on his face and welcomed any questions!Would highly recommend ‘The Lift Shop’Georgie 😊
Josh came to site, presented very politely and passionate as we where running a business. He was very officiant at fixing our lift and completing our service.
Brad A is very reliable, hard-working, friendly and informative. We could have not asked for anything more from his service. We are very pleased with his service, Thanks Brad
Pat and Reece did an excellent job. Pat was very helpful in explaining the working of the lift. They worked hard and cleaned up well after their days work! Thanks Pat and Reece!
Kris Lynn at the Lift Shop is my go to person as he always attends to issues immediately with clear explanations and service. Totally recommend him and Thank him so much .Joan
I AM PLEASED TO MAKE IT KNOWN TO ANYONE THINKING OF EITHER INCLUDING A LIFT IN A NEW BUILD OR LIKE US HAVING ONE RETROFITTED - THAT THE EXPERIENCE WE HAVE HAD WITH THE " LIFT SHOP " HAS BEEN AS GOOD AS IT GETS - FROM THE INITIAL DECISION TO THE CONTRACT AND THEN THE INSTALLATION AND HANDOVER.EVERYTHING WE WERE PROMISED HAS BEEN DELIVERED - ITS A FIRST CLASS JOB AND WE ARE ABSOLUTELY THRILLED WITH IT.WE RECOMMEND THE LIFT SHOP 100%.COLIN SMARTT
My experience at the Lift Shop has regularly been with Kris Lynn who does the servicesHe has been excellent to deal with and the Lift has been faultless under his careTony Vigano
Lift Shop WA demonstrated unparalleled expertise in understanding our needs and recommending the perfect lift solution for our space. The depth of knowledge in lift technology and design ensured that we received a solution tailored to our requirements.Professionalism: Throughout the process, Kris Lynn exhibited utmost professionalism. He communicated clearly and effectively, keeping us informed at every stage of the project. His attention to detail and commitment to delivering on time and within budget were truly commendable.Quality Workmanship: The installation carried out by Kris Lynn and his team was flawless. The lift was installed with precision, and the workmanship was of the highest quality. We were impressed by the level of care taken to ensure that every aspect of the installation met our expectations.Customer Satisfaction: Kris Lynn went above and beyond to ensure our complete satisfaction. He listened attentively to our concerns and addressed them promptly, ensuring that the final product exceeded our expectations. His dedication to customer satisfaction is truly commendable.Overall Experience: Our experience with Kris Lynn and Lift Shop WA was nothing short of exceptional. From initial consultation to final installation, Kris demonstrated professionalism, expertise, and a genuine commitment to delivering excellence. We wholeheartedly recommend Kris Lynn and Lift Shop WA to anyone in need of a high-quality lift solution.
Kris from the Lift Shop (Perth) has been servicing my lift every 6 months for the last few years. He is always punctual and professional. Kris works efficiently and is so knowledgeable in his field of work. He works tidily and I feel confident with his work after each and every service. Thank you Kris and the Lift Shop for your excellent service always 😃👍
Kris Lynn was absolutely brilliant to work with, and his knowledge and expertise helped in a major problem. I couldn't recommend him more highly. Without him, Liftshop would struggle in Western Australia.
Kris Lynn has serviced our lift for several years. He arrives on time, very professional & at the same time friendly. The lift has been well maintained and trouble free.
We have just had an exterior mobility lift installed by the Lift Shop in Perth.We were very impressed with the advice and help we received from Simon, the Sales and Design Manager.The 2 Technicians who installed the lift (Darren and Troy) were outstanding. They arrived on time every morning, worked meticulously during the day, cleared up the site before they left each night and finished the installation exactly on time.The Supervisor, Kien, and Chris were very helpful in the handover of the Lift.The co-operation between Lift Shop and our Builder was excellent.Can highly recommend Lift Shop, Perth.It is now 2 years since we had our lift installed and we are very happy with it.The maintenance has been done each 6 months by Kristopher Lynn who is an excellent technician. Kris is always punctual, friendly and very careful - he is a pleasure to deal with.It is now 5 years since our lift was installed and we are still very happy with it.We have it serviced by Kris Lynn who continues to be a pleasure to deal with. Kris is always punctual, friendly, tidy and helpful. We are fortunate to have such a competent technician servicing our lift.
The service was appalling and one can tell the company has no integrity or honesty. Clearly a reflection of the management from top to bottom. Advice - stay away and use another company
Josh returned and finished off the previously diagnosed fault / repairs today, lift works brilliantly and returned back to brand new!!Thanks lift shop and especially Josh!
Both John and Josh have helped me over the phone when my lift had technical issues. Fantastic service. Great and clear instructions. Worked every time.
I couldn’t be happier with the online service I received from The Lift Shop, in particular from Josh. He was so patient & kind with his instructions & helped me to solve why my lift was not working. Many thanks Josh.
Josh provided excellent customer service - he resolved a technical issue over the phone with easy to follow instructions and patiently navigated through a series of steps to achieve a positive result.Highly recommend.
Have again been super impressed by Josh at The Lift Shop… nothing is ever too much trouble, and he always has the patience to talk you thru any issues - this time over the phone at short notice…!! Would highly recommend Josh