About Lift Shop

The Lift Shop Difference

Lift Shop is proudly different. For 30 years, we have led the Australian home elevator market through experience, scale, and proven systems. When you choose Lift Shop, you are choosing certainty.

With more than 200 employees and over 11,500 installations, we deliver the confidence of an established market leader — with national support, premium Italian products, and a reputation built over decades. 

Your Long-Term Partner

 

Who you choose to buy a home elevator from matters. You are entering a long-term relationship with the company behind it.

At Lift Shop, that means the backing of a company with over three decades of proven experience. From your first plans through to installation and ongoing servicing, our team is built to support clients for years to come — giving you confidence not just in the lift itself, but in the team standing behind it.

Luxury swing door lift in home lift gallery

The Lift Shop Difference

Lift Shop is proudly different. For 30 years, we have led the Australian home elevator market through experience, scale, and proven systems. When you choose Lift Shop, you are choosing certainty.

With more than 200 employees and over 11,500 installations, we deliver the confidence of an established market leader — with national support, premium Italian products, and a reputation built over decades. 

Your Long-Term Partner

 

Who you choose to buy a home elevator from matters. You are entering a long-term relationship with the company behind it.

At Lift Shop, that means the backing of a company with over three decades of proven experience. From your first plans through to installation and ongoing servicing, our team is built to support clients for years to come — giving you confidence not just in the lift itself, but in the team standing behind it.

Lift Shop and Elevator Boutique are built on serious engineering, direct manufacturing, and proven experience. As market leader, we operate our own logistics hub in Italy and work directly with leading Italian manufacturers

Our next-generation electric lifts are designed by our in-house engineering team. Delivering clarity, speed, and accountability at every stage.

The Result for Clients: True European craftsmanship, controlled locally and delivered with confidence. No offshore drafting delays. No no-name European pass-through. No overseas non-recourse promise. No intermediaries. No inflated margins. 

Lift Shop and Elevator Boutique are built on serious engineering, direct manufacturing, and proven experience. As market leader, we operate our own logistics hub in Italy and work directly with leading Italian manufacturers

Our next-generation electric lifts are designed by our in-house engineering team. Delivering clarity, speed, and accountability at every stage.

The Result for Clients: True European craftsmanship, controlled locally and delivered with confidence. No offshore drafting delays. No no-name European pass-through. No overseas non-recourse promise. No intermediaries. No inflated margins. 

Premium Quality. Built to Last.

Luxury is defined by quality — and at Lift Shop, that standard is built into every detail. From premium aluminium swing doors instead of inferior steel alternatives, to higher-grade components throughout, our lifts are engineered to look better, operate more smoothly, and stand the test of time. These investments in superior materials and engineering are what allow us to confidently provide our industry-leading 8 year warranty.

Lift Shop 8 Year Warranty

8 Year Warranty

Every Lift Shop™ lift is backed by an Industry leading 8-year warranty. It is included as standard because we build our lifts for long-term reliability.

Click to learn more

Over 90% of our lifts are installed in private homes, away from the heavy wear and misuse often seen in public environments. Combined with higher quality components and proven engineering systems, this allows us to confidently stand behind our products for longer.

Peace of mind should not be an expensive extra. At Lift Shop, it is part of the package.

The warranty covers 8 years or 80,000 trips, whichever comes first, provided the lift is serviced by Lift Shop technicians at least twice per year.

Applies to all new lift sales from 1st July 2025. Metropolitan areas only. Terms and Conditions apply.

Safety As Standard

At Lift Shop safety is non-negotiable. It is not an optional extra – it is included as standard. 

As an industry leader, we continue to set higher standards through advanced safety features including In-Cabin Self Rescue technology, emergency communication systems, automatic lowering during power outages, and machine-space rescue systems — all designed to give homeowners greater confidence and control.

Lift Shop C Series drawings

In-Cabin Self Rescue

Every Lift Shop lift includes our In-Cabin Self Rescue technology, developed to help homeowners stay safe and in control.

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If there’s a minor lift issue or power interruption, our battery-backed In-Cabin Self Rescue system activates automatically. Once the lift has safely secured the doors, passengers can simply press and hold two buttons inside the cabin.

The lift then travels safely to the nearest lower floor, where the doors unlock, allowing passengers to exit normally without waiting for external assistance.

Designed specifically for residential environments, the system provides homeowners with greater reassurance, independence and peace of mind — particularly in private homes where emergency access may not always be immediate.

See It In Action
Aluminium scaffolding for lift installations

Aluminium Scaffolding For Installations

We have invested in specialised aluminium scaffolding systems designed to provide a safer working environment for our installers — helping protect both our people and our clients from unnecessary safety risks and compliance issues.

What fines? Click to learn more

Working at heights without compliant access systems can result in significant penalties, site shutdowns, insurance complications, and serious safety risks for everyone involved in the project.

Residential lift installations require technicians to work safely within open shafts and elevated areas during the installation process. Proper scaffolding is critical to maintaining compliance with Australian workplace safety standards.

At Lift Shop, we have invested in purpose-built aluminium scaffolding systems because we believe safety should never be compromised. It protects our installers, helps keep projects running smoothly, and provides homeowners with greater confidence throughout the installation process.

From Humble Beginnings

Established in 1996, Lift Shop™ is Australia’s only multi-national home lift success story and the market leader.

1996

Les and a small crew of 3 started a company installing commercial and access lifts. Houses were $120,000 and lifts were $120,000. The home lift market did not exist.

2002

AS1735.18 – 2002 passenger lifts for the private residence was released, a new market segment was born.  House prices were rising and Residential Lifts were wanted.

2003​

The home lift concept started to take off.  Lift Shop™ made it easier and cheaper to get a great value lift for your home.  A specialist consultant to assist with the purchase was no longer required.

The idea of Lift Shop™ was that you could walk into a showroom for a lift and buy one, easily, and with confidence in a consumer-friendly environment.

2006 – 2012

Lift Shop™ won 5 BRW fast-growth awards in a row, numerous design awards, and grew. Lift Shop™ opened offices in Sydney, Melbourne, Brisbane, Perth, and Los Angeles (2012).

2012 - Onwards

Lift Shop™ cements its position as the market leader, and sales have grown steadily every year.  Headcount grows as the 6 sales offices and brand grows. (Sydney, Brisbane, Melbourne, Perth, Canberra and Orange County) 

With a presence in California and across Australia and manufacturing in Italy, proprietary systems are refined and improved to allow the installation of around five lifts every working day and the service of 1,000s of customers.

Quality home lifts start at $50,000, and house prices are in the millions.

Elevator Boutique™ in the USA is recognised as the premium home elevator brand in California.

2020

Lift Shop™ sells more than 1,000 lifts in a year for the first time.

2022

Lift Shop™ celebrates 10 years in the USA as Australia's only home lift multinational. 

Elevator Boutique™ relocates post Covid from its West Hollywood showroom to a 4,000m2 premise for showroom, staff and warehousing in Orange County.

2024

The product range continues to evolve, with over 10,000 lifts sold across two decades. Independent Google and product reviews now exceed 4,200.

Full-time staff numbers have grown beyond 200.

The revolutionary gearless, soundless E Series launches at 0.60 m/s — TWICE as fast as the nearest competitor.

2025

The product range continues to evolve, with over 10,000 lifts sold across two decades. Independent Google and product reviews now exceed 4,500.

Full-time staff numbers have grown beyond 200.

The revolutionary gearless, soundless E Series launches at 0.60 m/s —TWICE as Fast compared to the nearest competitor.

Why Lift Shop™ says NO... Sometimes

After 30 years, we know this: your satisfaction and safety come before profit.

With demand soaring and skilled labour tight, we’re limiting new orders. This isn’t about turning away business, it’s about protecting our promise to deliver flawless quality and service. We don’t chase volume. We pursue excellence.

A faulty lift isn’t a problem solved by replacement,  it’s a problem that grows. Fixing it right and keeping you happy is our priority. That’s why over 5,000 clients rate us 5 stars on Google.

If we can’t guarantee your satisfaction, we’ll say no. 

Here’s when:

  • Financial Risk: We don’t pass bad debts onto our good clients.

  • Unrealistic Expectations: Our timelines are strict because they work.

  • Safety Negligence: Ignoring safety isn’t negotiable.

  • Unreasonable Demands or Conduct: Respect is non-negotiable, for us and our people.

  • Mismatch in Solutions: We’re specialists, if we don’t have the right lift for your needs, we won’t compromise.

  • Price Wars: Cooperation beats haggling. We prefer solving problems to hiring lawyers and yes, our legal team at Gilbert + Tobin is very good (and very expensive).

Thank you for understanding. 

This is how everyone wins, with satisfaction, safety, and trust intact.

A Safety Issue.

Your home lift supplier is part of your personal services team,  (like your pool person, cleaner, gardener, hairdresser.)

You invite us all into your home and life. We attend to your lift.

This is a long-term relationship.  From design, leading into construction and then long term service.

Trust is a critical part of our promise.

Lift Shop™ Licenses and Independent Certification, are below. Look up links are on the Learn Page

Verify and authenticate.

PurposeLift Shop™
Required by the QLD governmentQLD Requirements
Required to install lifts in NSWNSW Lift Requirements
Required to install lifts in VICVIC Lift Requirements
Required to install lifts in QLDQLD Lift Requirements

Credit Risk Report

Full Report

Required to sell lifts in Australia. 

Make sure the company you deal with is registered! 

A Series Swing Door Registration

Required to sell lifts in Australia. 

Make sure the company you deal with is registered! 

A Series Sliding Door Registration

Personal Service

Homeowners expect more than a product, they want trust, discretion, reliability, and a personal connection.

A lift isn’t just equipment; it’s part of your home. That’s why Lift Shop™ becomes part of your personal service team, alongside your doctor, pool service, plumber, dentist, or cleaner.

Despite our size and scale, we’ve built our systems to keep personal contact front and centre. We know homeowners have different needs than commercial clients, and our tailored approach ensures your information is accessible and your concerns are understood.

Our technicians typically remain in their local areas for years, so you’ll get to know the same trusted professional every time. Being large and efficient never means sacrificing care.

Lift Shop™ isn’t just different, it’s in a class of its own. 

Often imitated, never duplicated.

  • We use Two-Factor Authentication (2FA) for all interactions, so you always know exactly who you’re dealing with, and we do too.
  • Service visits are carefully pre-booked. Every lift has a unique ID number displayed on its button panel, a secret code shared only between you, our technician, and appointment coordinator. Technicians arrive on time, in Lift Shop vehicles, wearing official uniforms. You’ll receive written confirmation of your appointment from an @liftshop.com.au email address. Our technicians never ask for or accept cash payments.
  • Installation teams are also pre-scheduled and fully briefed. They come equipped with the precise lift drawings and know the names and contacts of everyone involved in your project.
  • We rigorously protect our intellectual property rights and take legal action when necessary to enforce them.

Visit a Luxury Showroom

Choosing the wrong lift can cost more than you think. Visit one of our luxury showrooms to see, touch and experience the difference of a Lift Shop elevator - and find the perfect fit for your home.

Sydney · Melbourne · Brisbane · Perth · California
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