- Which Lift Shop lift series is right for my home?
Choose the A-Series hydraulic for retrofits and smaller spaces—it requires just 150 mm pit depth and suits homes with 2–3 stops. Choose the C-Series electric traction for quiet operation—it needs 190 mm pit depth and is designed for modern homes wanting outstanding value and efficiency..
Choose the E-Series gearless traction for luxury and capacity—it handles up to 6 floors, carries up to 7 persons (450 kg), and travels at 0.60 m/s. The E-Series is our premium gearless option — faster, larger and designed for luxury multi-level homes. During your showroom visit and site assessment, we help you compare the differences and select the right series for your home.
- How do I choose the right lift drive?
The best way to understand the differences between lift drives is to visit one of our luxury showrooms. Speed, sound levels, pit depth, capacity and overall feel can vary between systems.Our team will guide you through the differences between our A, C and E Series lifts so you can confidently choose the right option for your home, layout and budget.
- Which lift is best for a narrow shaft or tight footprint?
Our A-Series is the best choice for narrow shafts and tight footprints. It requires minimal pit depth (150 mm) and our Italian engineering allows flexibility in cabin dimensions to fit your exact shaft opening. Options for swing or sliding doors optimise tight spaces.
If your shaft is extremely tight, we work with you to optimise cabin size and door configuration. Our expert design team reviews your shaft dimensions and recommends configurations that maximise usable space.
- What are the differences between the A-Series, C-Series, and E-Series?
The A-Series is hydraulic: 4–6 persons, 0.30 m/s speed, 32A single-phase power, 150 mm pit depth. Best for retrofits and smaller spaces.
The C-Series is electric traction (MRL): 4 persons, 0.30 m/s speed, 15A power, 190 mm pit depth.No machine room is needed.
The E-Series is gearless traction: up to 7 persons (450 kg), 0.30–0.60 m/s speed, 25A power, 270 mm pit, handles up to 6 floors. Fastest and most spacious.
- Why does pit depth differ between A, C and E series, and what does that mean for cost?
Pit depth differs because of the engineering of each series. The A-Series hydraulic needs just 150 mm pit depth. The C-Series electric needs 190 mm for rope and pulley clearance. The E-Series gearless traction needs 270 mm for the counterweight system.
Shallower pit depth (A-Series) is less expensive to construct and suits retrofits. Deeper pits (E-Series) require more excavation and structural work, increasing builder costs.
- What's included in a standard install (scaffold, storage, GSM), and what isn't?
We include scaffold for safe installation, one month free storage, a GSM emergency phone in the cabin, and In-Cabin Self-Rescue (ICSR). An 8-year warranty covering parts and labour plus your first three years of servicing are also included.
Not included are builder works (shaft construction, pit preparation, structural modifications) and electrical upgrades beyond standard connections.
- Do I need a machine room?
No, not with our C-Series or E-Series electric traction lifts. These are MRL (machine room-less) designs with the motor integrated within the lift shaft.
The A-Series hydraulic needs a separate cabinet to house the pump unit, typically located in a basement or plant room.
- What power supply does a home lift need?
The A-Series hydraulic requires 32A single-phase power. The C-Series electric traction needs 25A. The E-Series gearless traction requires 25A. All operate on standard domestic electrical infrastructure.
We assess your power supply during the site visit and advise if upgrades are needed.
- How many floors can each series serve?
The A-Series and C-Series can serve 2–6 floors. The E-Series can serve up to 6-7 floors, ideal for multi-storey homes.
We recommend the best option based on your floor plan and total travel height.
- Can I choose single/opposite/adjacent door openings?
Yes. Single doors are standard. Opposite doors allow through-cabin traffic. Adjacent doors suit corner installations.
Sliding or swing doors are available depending on your layout and preference.
- What is the difference between 'One-Touch' and 'Hold-to-Run' operation?
One-Touch means press once and the lift travels automatically. Hold-to-Run requires you to hold the button continuously.
All Lift Shop lifts include One-Touch as standard for ease of use.
- What is included in the price of a Lift Shop lift?
Our price includes lift supply, installation, testing, handover, scaffold, storage, GSM phone, ICSR, and an 8-year warranty with 3 years servicing included.
Builder works are excluded and quoted separately.
- How does Lift Shop's 8-year warranty compare to the industry?
Our 8-year parts and labour warranty is among the most comprehensive in the industry. Many competitors exclude labour or offer shorter coverage.
Combined with 3 years of free servicing, it protects you during the critical early years of ownership.
