Question 1

Which Lift Shop lift series is right for my home?

Accepted Answer

A-Series (retrofits, 150 mm pit, small footprint). C-Series (quiet, MRL, 150 mm pit). E-Series (luxury, up to 6 floors, 450 kg, 0.60 m/s).

Question 2

Which lift is best for a narrow shaft or tight footprint?

Accepted Answer

A-Series hydraulic is best for narrow shafts and tight spaces. 150 mm pit depth, flexible cabin dimensions, swing or sliding doors.

Question 3

What are the differences between the A-Series, C-Series, and E-Series?

Accepted Answer

A-Series: Electric-Hydraulic, 5 persons (300–400 kg), 0.30 m/s, 32A, 150 mm pit. C-Series: electric MRL, 4 persons, 0.30 m/s, 15A, 150 mm pit. E-Series: gearless, 7 persons (450 kg), 0.30–0.60 m/s, 25A, 270 mm pit.

Question 4

Why does pit depth differ between A, C and E series, and what does that mean for cost?

Accepted Answer

A-Series (150 mm pit): hydraulic, small pump. C-Series (150 mm pit): electric rope system. E-Series (270 mm pit): gearless counterweight. Shallower pits cost less to build.

Question 5

What's included in a standard install (scaffold, storage, GSM), and what isn't?

Accepted Answer

Included: scaffold, storage (1 month free), GSM phone, ICSR, 8-year warranty, your first year of servicing free. Not included: builder works, structural modifications.

Question 6

Do I need a machine room?

Accepted Answer

No, not for C and E series (MRL design). A-Series hydraulic needs a separate pump cabinet, typically in basement or rooftop.

Question 7

What power supply does a home lift need?

Accepted Answer

A-Series: 32A single-phase. C-Series: 15A. E-Series: 25A. All use standard domestic power.

Question 8

How many floors can each series serve?

Accepted Answer

A-Series: 2 to 6 levels. C-Series: 2 to 4 levels. E-Series: 2 to 6 levels.

Question 9

Can I choose single/opposite/adjacent door openings?

Accepted Answer

Yes. Single doors (standard, most cost-effective), opposite doors (through-cabin traffic), adjacent doors (corner installations). Swing or sliding available.

Question 10

What is the difference between 'One-Touch' and 'Hold-to-Run' operation?

Accepted Answer

One-Touch: press once, lift travels automatically. Hold-to-Run: hold button continuously. Lift Shop includes One-Touch as standard.

Question 11

What is included in the price of a Lift Shop lift?

Accepted Answer

Included: lift, supply, installation, testing, handover, scaffold, storage (1 month), GSM phone, ICSR, 8-year warranty, your first year of servicing free.

Question 12

How does Lift Shop's 8-year warranty compare to the industry?

Accepted Answer

Our 8-year warranty is comprehensive compared to industry competitors. Plus your first year of servicing free.

Question 13

How do I choose the right lift drive?

Accepted Answer

The best way to understand the differences between lift drives is to visit one of our luxury showrooms. Speed, sound levels, pit depth, capacity and overall feel can vary between systems. Our team will guide you through the differences between our A, C and E Series lifts so you can confidently choose the right option for your home, layout and budget.

Question 14

Are home lifts safe?

Accepted Answer

Yes — modern residential lifts are among the safest powered equipment in a home. Every Lift Shop lift includes a battery backup that automatically travels the lift to the nearest floor and opens the doors if mains power fails, a concealed emergency phone connected to a 24-hour line, in-cabin self-rescue, and door interlocks that stop the lift moving unless every door is closed. All Lift Shop lifts are installed to Australian Standards and carry an 8-year warranty as standard.

Question 15

What happens to a home lift during a power outage?

Accepted Answer

If mains power is lost, the battery backup travels the lift to the nearest landing and opens the doors so you can step out — you are never trapped inside. A concealed emergency phone, kept charged from the mains, connects you to a 24-hour assistance line if you need help. Lift Shop fits the emergency phone and self-rescue system as standard inclusions, not paid extras.

Question 16

What is the smallest home lift available?

Accepted Answer

Lift Shop lifts are designed to fit tight spaces — small enough to slot into a stairwell void, a stacked-cupboard space, or a corner of a room. The space-saving A-Series suits the tightest shafts because it needs no separate machine room and only a shallow pit. Book a showroom visit to stand inside the smallest cabin before you decide.

Question 17

How much space does a home lift need?

Accepted Answer

A home lift needs a small shaft footprint, a shallow pit and headroom at the top floor — and, because Lift Shop lifts need no separate machine room, you do not lose a cupboard or room elsewhere in the house. Exact requirements depend on cabin size and door configuration. Our team confirms the precise dimensions for your home as part of a no-obligation site assessment.

Question 18

Do home lifts use a lot of electricity?

Accepted Answer

No — a residential lift runs on a standard household power supply and only draws power during the seconds it is actually moving, so day-to-day running cost is modest. A Lift Shop lift connects to a normal single-phase domestic circuit, so most homes need no special three-phase upgrade. Your Lift Shop consultant confirms the exact power requirement for your chosen model.

Question 19

How does a home lift compare to a stairlift?

Accepted Answer

They solve different problems. A stairlift is the cheaper, faster-to-fit option, but it follows the staircase, seats one person, and reads as a mobility aid. A home lift is fully enclosed and carries people, wheelchairs, prams and shopping between floors, future-proofs the home, and looks like an architectural feature rather than a medical one — for a higher investment and some building work. If the need is short-term or budget-driven, a stairlift may suit; if you plan to stay in the home long-term or it is a premium property, a home lift is usually the better choice. Lift Shop specialises in home lifts and backs every one with an 8-year warranty. If you need a lift for disability support, see our NDIS-compliant home lifts.

Question 20

What are the full specifications and dimensions of the A, C and E Series?

Accepted Answer

A-Series (Electric-Hydraulic): 2 to 6 levels; 5 persons (300–400 kg); 0.30 m/s; pit from 150 mm; headroom 2400–2600 mm; small pump cabinet near the shaft (700 × 450 × 1800 mm); 32A single-phase; from $46,900 swing / $49,950 sliding. C-Series (electric traction, machine-room-less): 2 to 4 levels; 4 persons (350 kg); 0.30 m/s; pit from 150 mm; headroom from 2500 mm; compact cabinet near the shaft (840 × 600 × 300 mm); 15A; from $44,900 swing / $48,850 sliding. E-Series (gearless traction): 2 to 6 levels; 7+ persons (450 kg); 0.60 m/s; pit 270 mm; headroom 2750 mm; cabinet alongside the shaft (400 × 300 × 2100 mm); 25A; from $66,900 sliding (swing not offered at this speed for safety). All series include no separate machine room, In-Cabin Self-Rescue, GSM phone, One-Touch operation, battery backup, an 8-year warranty, and the full range of Italian finishes.

Feature	A Series	C Series	E Series
Drive	Proven & Silent Next-Gen Electric Drives
Travel	2 to 6 levels	2 to 4 levels	2 to 6 levels
Speed	0.30 m/s	0.30 m/s	0.60 m/s
Time Between 2 Floors	10 seconds	10 seconds	5 seconds
Persons / Load	5 persons300–400kg	4 persons350kg	Up to 7 persons450kg
Pit Depth	From 150mm	From 150mm	270mm
Headroom	2400–2600mm	From 2500mm	2750mm
Power Supply	32A single-phase	15A single-phase	25A single-phase
Look & Style	Full Range of Italian Finishes & Designs
Best For	Australia's best seller for 30+ years, with proven long-term reliability.	The refined choice for space-conscious homes.	For those who demand the best.
Investment	Most clients invest $60,000–$120,000, with bespoke commissions beyond.No hidden costs. Price varies by configuration - exact pricing confirmed at your design consultation.

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