We are dedicated tradespeople who need fair payment for a fair day’s work.
We are not paid by the NDIS or government. We are not registered with the NDIS.
D—- ——
D——s life got challenging when he had a motorcycle accident at age 21 and became wheelchair bound. In December 2018, he acquired a budget lifting platform, sourced from Italy, at a cost of $32,800. Installed in May 2019 and worked as designed since.
He knew that his lift should be regularly checked and serviced because it is exposed to the elements and he is highly dependent. Nevertheless, in 2022, Darren decided to stop service with us and refused to pay his outstanding bill. We assumed he went elsewhere.
Then in October 2025, more than 3 years later, the lift broke down. D—— immediately blamed us and was unfair to us. Because we are kind and despite his outstanding bill for more than 1,000 days, our team prioritized help for him.
D——- thinks we failed because it took 16 days to replace parts sourced overseas and that two men were needed to fix the machine in a way that was safe to our tradesmen. (an OHS requirement) D—— doesn’t trust us to do the right thing, and we don’t trust Darren to pay his bills or to look after his asset correctly.
We work at your discretion and choice. We don’t want to go, where we are not wanted, and at this date, (10/11/2025) the lift is now fixed and working and he still owes us money.
We reluctantly continue to support him. It is probable that the lift will fail again in the future and this will all be repeated. Lifts are complicated and dangerous machines that should be worked on by qualified tradesmen. The house design is wrong, there should be secondary access. We have asked him to find an alternative service provider.
