While global lift corporations rely on rigid systems and impersonal service, we’ve built our business around something else entirely, tailored innovation and genuine human connection.
Every lift we install is more than a product. It’s a personalised solution designed to fit your home, your needs, and your vision.
We were founded with a clear belief: that the best lift experiences are built on trust, design intelligence and lasting partnerships. Where others prioritise process, we prioritise people. And that makes all the difference.
At Lift Shop™, people come first.
Our culture is built on trust, respect and real collaboration, not blame, bureaucracy or box-ticking. We back our team, value their insights, and treat every challenge as a chance to learn and improve.
That same philosophy guides every lift we install.
Human-Centred Design
Your lift should reflect your life. That’s why we tailor every design to your space and lifestyle, never forced to fit a generic blueprint.
Trust and Transparency We treat our clients as partners, offering clear advice and honest answers from day one. No pressure. No surprises.
Flexible Solutions Unlike multinational providers with rigid offerings, we provide genuine flexibility in design, finishes and sourcing, so your lift works with your home, not against it.
Every Lift Shop™ product is a reflection of our principles: thoughtful design, quality craftsmanship, and a deep commitment to doing things the right way.
Lift Shop™ keeps quality simple.
We avoid the complex bureaucracy common with bigger corporations and focus instead on streamlined safety checks and proven quality controls. No unnecessary paperwork, just clear, effective processes that work.
With Lift Shop™, you’re never just a number. Our approach is personal, responsive, and practical.
We handle questions quickly, solve problems openly, and use every interaction to enhance your experience.
Honesty and Integrity: Transparent communication. No hidden surprises.
Prompt and Professional: Fast, reliable service from people who genuinely care.
Tailored Solutions: Custom-designed lifts that fit your space, style, and needs perfectly.
At Lift Shop™, lifts are just the start. We build lasting relationships by continually refining our technology, design, and customer care.
Our goal? To be your trusted partner for years to come.
Experience a better lift and a better partnership with Lift Shop™.
Discover key features, specifications, and benefits to find the perfect lift for your home and lifestyle.
| A Series - Italian | C Series - Italian | E Series - Italian | |
|---|---|---|---|
| Lead Time - Custom - 6 months *Stock and labour availability vary | ✓ | ✓ | ✓ |
| Speeds | 0.30 m/s 10 secs/floor | 0.30 m/s 10 secs/floor | up to 0.60 m/s 5 secs/floor |
| Capacity | 4 - 6 persons | 4 persons | up to 7 Persons |
Included: In Cabin Self Rescue | ✓ | ✓ | ✓ |
| Included: 1 month free storage | ✓ | ✓ | ✓ |
| Included: Scaffold for lift installation | ✓ | ✓ | ✓ |
| Included: GSM unit | ✓ | ✓ | ✓ |
Up to 6 floors | ✓ | ✓ | ✓ |
Cabin Sizes | ✓ | ✓ | ✓ |
Pit & Headroom Requirements | Pit Depth: 150mm Headroom: 2400mm-2600mm | Pit Depth: 190mm Headroom: 2550-2700mm | Pit Depth: 270mm Headroom: 2750mm |
Power Requirements: Single Phase | ✓ | ✓ | ✓ |
| Drive | Electric Hydraulic | Geared Electric | Gearless Electric |
Machinery Location | Small Cabinet Near lift | Small Cabinet 840 x 600 x 300mm | Machine Room Less |
After 29 years, we know this: your satisfaction and safety come before profit.
With demand soaring and skilled labour tight, we’re limiting new orders. This isn’t about turning away business, it’s about protecting our promise to deliver flawless quality and service. We don’t chase volume. We pursue excellence.
A faulty lift isn’t a problem solved by replacement, it’s a problem that grows. Fixing it right and keeping you happy is our priority. That’s why over 4,700 clients rate us nearly 5 stars on Google.
If we can’t guarantee your satisfaction, we’ll say no.
Here’s when:
Financial Risk: We don’t pass bad debts onto our good clients.
Unrealistic Expectations: Our timelines are strict because they work.
Safety Negligence: Ignoring safety isn’t negotiable.
Unreasonable Demands or Conduct: Respect is non-negotiable, for us and our people.
Mismatch in Solutions: We’re specialists, if we don’t have the right lift for your needs, we won’t compromise.
Price Wars: Cooperation beats haggling. We prefer solving problems to hiring lawyers and yes, our legal team at Gilbert + Tobin is very good (and very expensive).
Thank you for understanding.
This is how everyone wins, with satisfaction, safety, and trust intact.
Homeowners expect more than a product, they want trust, discretion, reliability, and a personal connection.
A lift isn’t just equipment; it’s part of your home. That’s why Lift Shop™ becomes part of your personal service team, alongside your doctor, pool service, plumber, dentist, or cleaner.
Despite our size and scale, we’ve built our systems to keep personal contact front and centre. We know homeowners have different needs than commercial clients, and our tailored approach ensures your information is accessible and your concerns are understood.
Our technicians typically remain in their local areas for years, so you’ll get to know the same trusted professional every time. Being large and efficient never means sacrificing care.
Lift Shop™ isn’t just different, it’s in a class of its own.
Often imitated, never duplicated.
Proprietary. Unique. The engine behind Lift Shop’s unmatched efficiency and client value.
Custom-built since 2006, our integrated LLS system is the backbone of our success and the envy of the industry. Competitors who avoid doing the hard work often target it, but we protect it fiercely, offering confidential rewards for proof of intellectual property theft.
The result? Real savings, passed directly to you as lower prices without cutting corners.
Safety is non-negotiable at Lift Shop™. It’s at the heart of everything we do, reflected clearly in our excellent safety record.
Our lifts include numerous advanced safety features, each critical to ensuring your security and peace of mind. Key features include:
In-Cabin Self-Rescue
Emergency communication
Machine-space rescue
Automatic lowering during power failures
See these features demonstrated in person at our showrooms, or check the full safety list available in our lift specifications section.
Home lifts have unique safety considerations. Unlike public elevators, residential lifts often exist within secured homes, potentially restricting external emergency access.
In critical situations, features like our In-Cabin Self-Rescue system allow you to safely exit without waiting for external assistance.
Not all lifts offer equal protection. Ensure you choose the best.
At Lift Shop™, safety comes first, always.
If there’s a minor lift issue, our battery-backed system ensures doors are locked, then allows passengers to press and hold two buttons. The lift safely moves to the nearest floor, unlocking the door for easy exit.
Introduced by Lift Shop™ in 2007, this innovative feature is fully compliant with the Australian Standards and approved by WorkCover NSW, despite competitor objections.
Unlike public lifts, home lifts are in secured, private homes, making quick external rescue difficult. Simple power-failure sensors aren’t enough.
Don’t wait, exit safely yourself.
Home lifts operate in private, secured homes. External access can be challenging in emergencies. Our In-Cabin Self-Rescue provides peace of mind, letting you safely manage the situation without external help.
Explore residential lifts currently installed and maintained by Lift Shop™ in your local area, and don’t be surprised if your neighbour already has one and loves it.
lifts installed around Australia and in California with ongoing support
5 Star Rated - Trusted by Australian Homeowners
Residential Lift Solutions designed to suit your home, enhance your lifestyle, and support the way you live.
Step inside one of our showrooms to experience the quality, style, and performance of our residential lifts firsthand.
Your home lift supplier is part of your personal services team, (like your pool person, cleaner, gardener, hairdresser.)
You invite us all into your home and life. We attend to your lift.
This is a long-term relationship. From design, leading into construction and then long term service.
Trust is a critical part of our promise.
Lift Shop™ Licenses and Independent Certification, are below. Look up links are on the Learn Page
Verify and authenticate.
| Purpose | Lift Shop™ |
|---|---|
| Required by the QLD government | QLD Requirements |
| Required to install lifts in NSW | NSW Lift Requirements |
| Required to install lifts in VIC | VIC Lift Requirements |
| Required to install lifts in QLD | QLD Lift Requirements |
Credit Risk Report | Full Report |
Required to sell lifts in Australia. Make sure the company you deal with is registered! | A Series Swing Door Registration |
Required to sell lifts in Australia. Make sure the company you deal with is registered! | A Series Sliding Door Registration |
Your home lift supplier is a member of your personal services team. It’s a relationship.
Lift Shop™ clients buy more than a lift, they get the full-service experience.
The relationship starts with meeting the designers in the showrooms before you commit. Our designers assist to create the right lift, personalized to your requirements.
Detailed drawings are prepared by the engineers of your lift, who manufacture it in Italy once approved.
The construction support team, site managers and installation teams will assist in site preparation, then ship your lift to site and install it at the agreed time.
The service department provides 24/7 support after that with lifetime parts coverage available.
At Lift Shop™ you are cared for before, during, and after the installation process.
It’s more than just a lift, it’s a winning process, that creates a great relationship. (see reviews online)
We pay tribute to the geniuses of building and home design.
We exist to serve the Architects, Builders and Designers who demand wonderful home elevators to complement their creations!
Their desires:
We appreciate your requirements which is why Lift Shop is the first choice and market leader for new home visionaries.
We are already in some of the most luxurious homes in Australia, California and Nevada. Our abilities to deliver is proven.
We like to think the building greats of the past would have used us too!
We look forward to meeting with you and working for you.
Cost Control
Quality Lifts from Italy.
Premium components, proper testing procedures, proven history, stable manufacturing supply chain and great design
Large Volumes
Lift Shop™ sells substantially more lifts than any other home lift company in Australia. Our freight efficiencies and buying power cause lower costs.
Overhead Costs
Shared by 6 x offices, >1200 new sales a year, and thousands of routine service clients. Scale efficiencies and centralised systems mean a lower allocation per lift.
Skills
Extensive staff training and great pay for talent
Properly capitalised
No debt
No Hidden Extras
The industries biggest cause of complaint and biggest waste of time. So we avoid it. It’s not worth it.
Lift Shop™ created most of the innovations found in the modern home lift. As the leader, Lift Shop™ introduced:
Lift Shop™ is the first choice for new home creators with a desire to make the property stand out. (Or POP as they say at the LA office)
The lifts are found in a range of homes, from those that are like private hotels to the homes being planned for the future. Future-proofing means a lift with a 40-year life span, so you don’t have to leave a bedroom downstairs or move.
Will you be the first taker?
“A free lift from Lift Shop™, in exchange for 50% of the increase in the value of your home from the lift. (Independent valuation required. Does not apply to the A Series)”
See full product comparison table below for more information.
Discover how a Lift Shop elevator fits your space with a personalised, obligation-free quote.
